Servion

Servion is a specialist global IT services provider focused on contact centre solutions within the broader Customer Experience ("CX") space. Through deep relationships with OEMs, Servion works with enterprise clients and OEMs like Cisco, NICE, Genesys, Zoom, Microsoft, and Amazon Connect to provide digital product engineering, implementation, and managed services for their CX-related software stack. The CX software stack refers to tools and systems for customer service organisations, often in a contact centre context, to triage, monitor, and optimise interactions with end-customers across channels, including voice, chat, email, and social media.

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